HorseFil is sold with a stated 60-day money-back guarantee. Independent reviewers have noted the guarantee is described inconsistently across the brand’s pages, with varying timeframes, so confirm the exact terms at checkout before ordering.
The published refund process requires emailing customer support with “Refund Request” in the subject line and returning all bottles (opened or unopened) to a return address in Ogden, Utah. Refunds are reported to process within 5–10 business days of the return being received, and return shipping costs are the customer’s responsibility. Because these terms are set by the retailer and can change, refer to your order confirmation and the official checkout for the current, binding refund terms.